Privacy Policy
Last Updated: January 2025
Introduction
Read Rise ("we," "our," or "us") is committed to protecting the privacy and security of children and their families. This Privacy Policy explains how we collect, use, and safeguard information when you use our educational reading application.
Information We Collect
Information You Provide
- Account Information: Parent email address, child's first name or nickname, and grade level
- Custom Content: Stories and reading materials created within the app
- Subscription Information: Payment details (processed securely through Apple's payment system)
Information Collected Automatically
- Usage Data: Reading progress, time spent on activities, and feature usage
- Performance Data: Reading speed, accuracy, and areas of difficulty (used to personalize learning)
- Attention Data: Focus patterns during reading sessions (processed locally, never stored)
- Device Information: Device type, operating system version, and app version
How We Use Information
We use collected information to:
- Provide personalized reading experiences
- Track learning progress and generate reports for parents
- Improve our educational content and features
- Process subscriptions and provide customer support
- Ensure app security and prevent misuse
Children's Privacy (COPPA Compliance)
Read Rise complies with the Children's Online Privacy Protection Act (COPPA):
- We do not knowingly collect personal information from children under 13 without parental consent
- Parents have full control over their child's account and data
- We do not sell or share children's information with third parties for marketing
- Parents can review, update, or delete their child's information at any time
Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
Data Sharing
We do NOT:
- Sell personal information to third parties
- Share data with advertisers
- Use children's information for targeted marketing
We MAY share information:
- With your consent
- To comply with legal obligations
- To protect rights and safety
- With service providers who assist in app operations (under strict confidentiality agreements)
Data Retention
We retain personal information only as long as necessary to provide our services. Parents can request data deletion at any time by contacting support@readriseapp.com.
Parent Rights
Parents have the right to:
- Access their child's personal information
- Correct inaccurate information
- Delete their child's account and associated data
- Opt-out of certain data collection
- Receive notification of any material changes to this policy
Cloud Sync and Multi-Device Access
If you enable cloud sync (Diamond subscription feature):
- Data is encrypted and synced across your authorized devices
- You maintain full control over which devices have access
- Sync can be disabled at any time
Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through the app or via email.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@readriseapp.com
Website: www.readriseapp.com
Legal Basis for Processing
We process personal data based on:
- Consent (for account creation and optional features)
- Contract (to provide subscription services)
- Legitimate interests (to improve our educational services)
- Legal obligations (to comply with applicable laws)